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SERVICES

Our top-notch, never compromised, customer service is well-respected in the industry. We are known for a comprehensive, worry-free approach to luxury travel of any kind. From your regular poolside room you adore at your favorite hotel, to your preferred limo service while away, we deliver.

Precision Service

  • Personalized reservations assistance by a designated team
  • Dedicated toll-free phone lines to your travel team
  • Real-time web based reporting on-demand
  • Proactive account management
  • Senior management involvement
  • User-friendly online booking tool
  • Tutorials and live chat assistance for online bookings
  • 24-Hour emergency service
  • VIP services
  • Traveler surveys
  • Formal account reviews

Exceptional Value

  • Aggressive negotiating power
  • Competitive transaction fees
  • Low online booking fees
  • Real time, web-based desktop reporting to control costs
  • Web fares
  • Low fare guarantee
  • Non-refundable and e-ticket tracking
  • Travel policy consultation
  • Credit card reconciliation
  • No charge for canceling tickets within 24-hours of issuance
  • Blanket discounts on air, hotel and car rentals
  • Premier Hotel Program at more than 20,000 properties with negotiated rates of up to 67% off standard corporate rates and 70% off rack rates.